Warranty Policy

1. Product Quality Guarantee

At Aewura Collections, we stand behind the quality of every product we sell. All our products are carefully inspected before dispatch to ensure they meet our high quality standards.

2. Warranty Coverage

Our warranty covers manufacturing defects and quality issues for a period of 30 days from the date of purchase. This includes:

• Stitching defects or fabric tears not caused by normal wear
• Faulty zippers, buttons, or fasteners
• Significant color fading within the first wash
• Items that do not match the description on our website

3. What Is Not Covered

The warranty does not cover:

• Normal wear and tear
• Damage caused by improper washing or care
• Accidental damage
• Items altered or modified after purchase
• Sale or discounted items (unless defective)

4. How to Make a Warranty Claim

To make a warranty claim:

1. Contact us within 30 days of purchase
2. Provide your order number and a description of the defect
3. Include clear photos of the defective item
4. Our team will review your claim within 2-3 business days

5. Remedy

If your warranty claim is approved, we will at our discretion:

• Replace the defective item with the same or similar product
• Issue a full refund to your original payment method
• Provide store credit for future purchases

6. Contact Us

To make a warranty claim or for any warranty-related questions:
Aewura Collections
Email: support@aewuracollection.com
Phone: +233 XX XXX XXXX
WhatsApp: +233 XX XXX XXXX